Privacy Policy

This is the web site of BabyHedgehog (Trading as Hedgehog Design).

Our postal address is: Masters House, Guildford Road Dorking Surrey RH4 3NG, United Kingdom. We can be reached via EMAIL, you can reach us by telephone at +44 (0)1306 640 222 or even by Skype: hedgehogdesign.

We want to protect the privacy of visitors to our website and that of our customers, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving notice, so please check it each time you visit this website.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.

IMPORTANT NOTE: If you are sixteen or under, you must obtain your parent's or guardian's permission before you send us any personal data.

What personal information do we collect?

When you register on our website, make an enquiry, enter a promotion, or order products or services from us, you may be asked to provide some personal data such as your name, address, email address, credit or debit card number and interests.

Please do not submit any personal data that you do not want used for our marketing purposes. Please do not send us any personal data about anyone else without their permission.

We also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. We collect data relating to the routing, duration and time of communications (traffic data), such as records of the parts of our website you have visited, services you have used and your location. 

Cookies

A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.

You can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.

We use cookies for the purposes of system administration of our website, to give us information about the number of visitors to different parts of our website, and to enhance your visit to our site.

How we use your personal data

We use your personal data to: answer your queries, run any promotions you may have entered, to process and fulfil your orders, to notify you of your order's status and to contact you if there is problem with your order.

We use the information you supply in order to shape our future website development and marketing strategy and also so that we may send you targeted information about new products and services from BabyHedgehog and to inform you about changes and improvements to our website.

We may also use your personal data to monitor the use of our website, to record traffic flows and to carry out research about our visitors' and customers' demographics, interests and behaviour. We do this to understand our visitors, customers and potential customers better.

We use traffic data (see Cookies) to help us understand which areas of our website are most popular so that we might better develop the design and structure of our site, and to market our own services, such as targeted information about our products, promotions such as new products, offers, competitions and such like.

We regularly promote competitions and offers, for which visitors can enter freely. Email addresses and personal information that is collected will be used for BabyHedgehog's own marketing purposes. We do not give away nor sell these details to any third parties except where it is necessary to offer a prize to a winner - In order for you to recieve any prize on offer, you are permitting the disclosure of such details to the third party that is offering the prize.

We strongly recommend that you read the prize-giver's privacy policy. If you do not want to be contacted by the prize-giving third party then you must inform them directly. BabyHedgehog does not take responsibility for the privacy policy of these third parties.

Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.

Where your personal data goes

We may pass your personal data to anyone who needs the data in order to fulfil your requests for goods and services, promotions, competitions or to validate any payment details you have given us.

We do not pass on your personal data to other businesses or individuals outside of our group or association.

We will not disclose your personal information unless we are obliged to do so or allowed to do so by law, or where we need to do so in order to run our business (for instance where we outsource services that process data for us).

E-mail Marketing

We may contact you by email in the form of a newsletter or to market goods, promotional offers and services. We do not give, sell or trade member details with anyone else. You will only be emailed about BabyHedgehog business or other services. You can request to be removed from our mailing list at any time. If you wish to do this please send us an EMAIL and put: "REMOVE" in the subject header.

Promotions, Competitions and Give-aways

BabyHedgehog offers to promote products and services in the interest of marketing them. These can take the form of promotions, competitions and give-aways. Although your entry details to these promotions are not given to third parties, if you are a Winner, in order to despatch your prize your details will be required by the third party who is offering the prize. All prizes are sent to the Winner directly from the prize giver.

BabyHedgehog cannot be held responsible for the privacy policy of the prize-giving third party. We strongly suggest that you read their privacy policy before you enter any promotion. This can be achieved by clicking the link to their website and locating their privacy policy statement.

Links

Our website contains links to other websites. We are not responsible for the privacy practices of other websites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data. This privacy policy applies only to personal data collected by BabyHedgehog.

Security

We give you the option of using a secure server whenever you make payment over the internet or provide details of any credit or debit card.

We use PayPal, the industry standard online merchant account. PayPal uses Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is secure for credit and debit card transactions. Your credit or debit card details will be transmitted to PayPal securely ONLY if you are using a secure connection (SSL) aware browser.

Contacts

This website is operated by BabyHedgehog, trading as Hedgehog Design. Our office is at: Masters House, Guildford Road, Dorking Surrey RH4 3NG United Kingdom, Tel: 01306 640 222.

Individuals have certain rights of access to their personal data. If you wish to request any information about your personal data, please EMAIL

Inaccuracies and Corrections

We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by EMAIL

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.